User manual AXIS 292

[. . . ] AXIS 292 Network Video Decoder User's Manual Installation instructions are also available in German, French, Italian and Spanish in this manual. 2 About This Document This manual is intended for administrators and users of the AXIS 292 Network Video Decoder, and is applicable for software release 4. 20. It includes instructions for installing, using and managing the AXIS 292 on your network. Previous experience of networking will be of use when installing and using this product. Later versions of this document will be posted to the Axis Website, as required. [. . . ] Symptoms, Possible Causes and Remedial ActionsI Problems setting the IP address Using ARP Ping - the IP address Restart the unit and try again. See must be set within two minutes Manual Installation using ARP and Ping in Windows, on page 11 - or after power has been applied to Manual Installation using ARP and Ping in UNIX/Linux, on page 12 the video decoder. The AXIS 292 is located on a dif- If the IP address intended for the AXIS 292 and the IP address of your computer are located on ferent subnet. different subnets, you will not be able to set the IP address using AXIS IP Utility or ARP Ping. If no DHCP server is available, contact your network administrator for an IP address on the same subnet as the computer you are performing the installation from. The IP address is being used by another device Disconnect power from the AXIS 292. Run the Ping command (in a Command/DOS window, type ping and the IP address of the unit). If you receive: Reply from <IP address>: bytes = 32; time = 10 ms. . . . . - this means the IP address is already in use by another device on your network. If you receive: Request timed out - this means that the IP address is available for use with your video server. The AXIS 292 cannot be accessed from a browser Proxy If using a proxy server, try disabling the proxy setting in your browser The IP address has been changed Press the Video Select button on the front of the AXIS 292 to see the IP address on the TV monby DHCP itor screen. Other networking problems Test the network cable by connecting it to another network device, then Ping that device from your workstation. Check that the host name and DNS server settings are correct Verify that you are using an AXIS PS-K power adapter. Contact your Axis dealer. The AXIS 292 can not be accessed via a host name. Wrong host name Faulty power supply Hardware failure The Power indicator is not constantly lit The Status and network indicators flash at short intervals AXIS 292 - Troubleshooting The Status indicator LED is flashing red and the AXIS 292 is inaccessible A firmware upgrade has been See the Emergency Recovery Procedure above. No image or slow updating of images on video out The video source is too heavily loaded Network bandwidth not sufficient Poor image quality on monitor Wrong PAL/NTSC settings Check PAL/NTSC settings. Wrong cabling Cannot connect to the video source Video source is no longer available. Check if the source has been turned off, if it has received a new IP address or if the password has changed. Check the IP address to the encoder in the Video Source list in the AXIS 292. Select automatic detection of source type or specify the correct source type. heavy network traffic, many users with access to unit, low performing client, complexity and movement in the image etc. Adjust the video and audio settings of the video source to suit the prevailing conditions. 31 When modifying a source in the The AXIS 292 always reconnects to the first source in the video source list. [. . . ] DNS - The Domain Name System (DNS) locates and translates Internet domain names into IP (Internet Protocol) addresses. Firewall - A virtual barrier between a LAN (Local Area Network) and other networks, e. g. The set of rules for exchanging files (text, images, sound, video, and other files) on the World Wide Web. Intranet - A private network limited to an organization or corporation. [. . . ]