User manual BROTHER DCP-7020

[. . . ] USER'S GUIDE DCP-7020 Version A If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-7020 Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu, 3, 1). Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www. brother. com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at http://www. brother. com/registration ©1996-2005 Brother Industries, Ltd. Brother numbers IMPORTANT For technical help, you must call the country where you bought the DCP. [. . . ] Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 In Canada: 1-877-BROTHER. (See Brother numbers on page i. ) A B 5 6 7 5 C D E 8 9 5-3 Chapter 5 F Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions: · When the power cord is damaged or frayed. · If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. · If the product has been dropped or the cabinet has been damaged. · If the product exhibits a distinct change in performance, indicating a need for service. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U. S. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort and OmniPage OCR are registered trademarks of ScanSoft, Inc. PageManager is a registered trademark of NewSoft Technology Corporation. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide and the Software User's Guide are registered trademarks of their respective companies. G H To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). To reduce the risk of fire, electric shock and injury to people, note the following: · Do not use this product near appliances that use water, a swimming pool or in a wet basement. · Use only the power cord supplied with this machine. 5-4 6 Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your DCP identifies the problem and displays an error message. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions. brother. com. ERROR MESSAGES ERROR MESSAGE Back Cover Open Change Drum Soon CAUSE The back cover is not completely closed. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. You must wait 20 minutes for it to cool. 6 Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot. [. . . ] IEEE 802. 11b wireless LAN Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4. 0 Mac OS® X 10. 2. 4 or greater TCP/IP ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS, DNS, LPR/LPD, Port9100, SMB Print, IPP, RawPort, mDNS, TELNET, SNMP, HTTP S . Note You can assign the Scan key to only one networked computer. S-6 Optional External Print Server (NC-2100p) NC-2100p External Print Server (Optional) Support for Protocols Connecting the optional External Print Server (NC-2100p) to the Parallel port of your DCP will allow you to print over a wired Ethernet network. Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4. 0 TCP/IP (LPR/LPD), IPP, FTP, HTTP, TELNET, Port 9100, SMTP, POP3, TFTP, SNMP, DHCP, BOOTP, RARP, NetBEUI S-7 I A Index D Drum unit cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12, 6-19 replacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Accessories and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii ADF (automatic document feeder) . . . . . . . . . . 6-3 Apple® Macintosh® See Software User's Guide on the CD-ROM. E Error messages on LCD . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 No Paper Fed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Out of Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8, 6-2 Unable to Init. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Unable to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 B Brother accessories and supplies . . . . . . . . . . . . . . . . . . . . . . . . . ii Brother numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]