User manual MOTOROLA SURFBOARD CABLE MODEM SB5101

[. . . ] Title SB5100 Series Cable Modem User Guide Click your selection (there is a complete Contents on page v): Introduction Introduces your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel. Before You Begin Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements. Installation and Configuration Overview Provides an overview and links for cabling and configuring your SURFboard cable modem, including Setting Up a USB Driver. Troubleshooting Provides suggestions to fix common problems. Contact Us Provides contact information. Frequently Asked Questions Provides answers to common questions about the SURFboard cable modem. SURFboard Cable Modem R WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE. [. . . ] If you have difficulties setting up the USB driver, perform "Removing the USB Driver from Windows 98 Second Edition or Windows Me" on page 45 and repeat this procedure. If that does not correct your problem, see the Regulatory, Safety, Software License, and Warranty Information card provided with your SURFboard cable modem for information about obtaining warranty service. SB5100 Series Cable Modem User Guide 15 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000 Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware window is displayed. 1 2 3 Click Next. Be sure "Search for a suitable driver for my device" is selected. Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. SB5100 Series Cable Modem User Guide 16 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 4 5 6 Be sure "CD-ROM drives" is the only box checked. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in the CD-ROM drive and follow steps 7 to 11. Otherwise, you can skip to step 12. SB5100 Series Cable Modem User Guide 17 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 7 8 On the Insert Disk window, click OK. For the SB5100 or SB5101, if necessary, select your CD-ROM drive in the "Copy files from" list. or For the SB5120, be sure that the SB5120 CD-ROM is in the CD-ROM drive. 9 For the SB5100 or SB5101, Click Browse. or For the SB5120, if necessary, select your CD-ROM drive in the "Copy files from" list and skip to step 11. 10 For the SB5100 or SB5101, double-click the NetMotCM. sys file in the CD-ROM root directory. The Found New Hardware Wizard window is displayed. SB5100 Series Cable Modem User Guide 18 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows 2000, continued 12 Click Finish to complete the installation. When you finish setting up the USB driver, you can continue with "Configuring TCP/IP in Windows 2000" on page 26. If you have any difficulties setting up the USB driver, perform "Removing the USB Driver from Windows 2000" on page 47 and repeat this procedure. SB5100 Series Cable Modem User Guide 19 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows Me Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Add New Hardware Wizard window is displayed. 1 2 Click Next. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the window at bottom left is displayed. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive. When you finish setting up the USB driver, you can continue with "Configuring TCP/IP in Windows 95, Windows 98 SE, or Windows Me" on page 23. Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. SB5100 Series Cable Modem User Guide 20 Introduction Before You Begin Installation & Configuration Troubleshooting FAQ Glossary License Setting Up a USB Driver in Windows XP Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed. 1 2 3 Be sure "Install the software automatically" is selected. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the window at bottom left is displayed. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive. When you finish setting up the USB driver, you can continue with "Configuring TCP/IP in Windows XP" on page 30. Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. [. . . ] Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software. You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. [. . . ]