User manual PLEXTOR PL-6P3

[. . . ] ---- CHAPTER 11 ---- Using CD-ROM Discs and Caddies YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Learn how to use a caddy and how to handle and care for your discs. Insert and eject caddies properly so your drive operates without interruption. Practice loading discs into caddies, and caddies into drives. Plextor's CD-ROM drives use an industry-standard disc caddy to protect the disc from scratches and contamination. A standard caddy is made of plastic and has a metal shutter on its bottom which slides open and shut. [. . . ] If you have a soundboard and can hear an audio CD when it is played, but cannot hear sound when you play a CD-ROM disc, you may have configured your soundboard incorrectly. Check the troubleshooting section of your soundboard manual for further advice. If you have a soundboard but you cannot hear an audio CD when it is played, check the following points: 50 PX-63CS/PX-65CS OPERATION MANUAL CHAPTER 13 ---- Troubleshooting Improper/Missing Audio Cable If you use a soundboard, you must connect the soundboard to your CD-ROM drive with an audio cable. If you have a soundboard and CD-ROM drive, but lack an audio cable, contact one of the companies listed on page 65, or Plextor's Technical Support Department, for information on where a cable can be purchased. Device Drivers Need to be Updated If you can hear an audio CD in your CD-ROM drive when it is in Audio CD play mode (see Chapter 12), but you cannot hear an audio CD with another music CD utility (e. g. , Animotion's MCS CDMaster, Trantor's MusicBox, CorelCD), your device drivers may need to be updated. If this driver cannot be loaded properly, an error message will normally be displayed on the screen. Watch as the CONFIG. SYS file executes and look for an error message to appear. You can press the Control and S keys simultaneously to freeze the display in order to read the error message (use the Control and S combination again to continue). If the SCSI device driver cannot be loaded properly, either a software or hardware conflict exists. Software conflicts are generally caused by memory managers; hardware conflicts by two peripherals vying for the same DOS address space. Please read the next two paragraphs on software and hardware conflicts. Software Conflict with Other Device Drivers The SCSI interface board normally designates the CD-ROM driver as the first device driver loaded by the computer. When the computer has a memory manager (e. g. , HIMEM. SYS, 386MAX. SYS or QEMM. SYS), in most cases the memory manager is loaded first and the CD-ROM driver loaded directly thereafter. 52 PX-63CS/PX-65CS OPERATION MANUAL CHAPTER 13 ---- Troubleshooting If other device drivers are loading before the CD-ROM driver, place them after the CD-ROM driver. If the memory manager tries to load the CD-ROM driver into high memory (e. g. , DEVICEHIGH or LOADHIGH), disable the function so that the driver is loaded into conventional memory. Hardware Conflict Between the Interface Board and Your Computer The SCSI interface board may be in conflict with another peripheral in your computer. Normally, this conflict can be settled by selecting a different address for the SCSI interface board. In some cases, you may wish to select a different address for the conflicting peripheral. If the driver still does not recognize the interface board, follow these steps: 1) Remove all non-essential peripherals from your computer (e. g. , network boards, fax boards, etc. ) and their device drivers from the CONFIG. SYS and AUTOEXEC. BAT files. 2) Reboot the computer and ensure that the CD-ROM device driver recognizes the SCSI interface board. 3) Turn off the computer and reinstall each peripheral and its device drivers one at a time. Improper MSCDEX Installation The Microsoft CD-ROM Extensions (filename: MSCDEX. EXE) or equivalent files from Corel (CORELCDX. EXE) are required to run your CD-ROM drive under MS-DOS or DR DOS. If the SCSI driver was successfully loaded, check for proper installation of MSCDEX. EXE by rebooting the computer and watching the AUTOEXEC. BAT file as it executes for an error message. [. . . ] (This situation does not apply to interface boards that do not use high memory addressing, such as the Trantor's T-130b/T-160. ) If you suspect this problem, edit your CONFIG. SYS file as follows: Before: DEVICE=C:\DOS\EMM386. SYS After: DEVICE=C:\DOS\EMM386. EXE X=C800-EFFF This argument prevents EMM386. SYS from using the address space required by the interface board or using the specific address your board requires. PX-63CS/PX65-CS OPERATION MANUAL 57 CHAPTER 13 ---- Troubleshooting Symptom · CDR 101 -- Not Ready Reading Drive [X] Additional Symptom Errors Occur Intermittently Possible Causes and Solutions Defective CD-ROM Disc A fingerprint or other contaminants or deep scratches on the disc's surface may prevent the drive from reading data. You should also review the low performance symptom discussed on page 61. Drive Not Terminated If your CD-ROM drive is the only SCSI peripheral attached to your computer or is the last SCSI peripheral in a daisy chain (i. e. , a cable connecting multiple SCSI peripherals to a single SCSI interface board), check that its termination switch is ON. Always turn the drive OFF before changing the setting of the rear-panel switches. Symptom · CDR101 -- Not Ready Reading Drive [X] Additional Symptom All Commands Sent to the Drive Result in CDR101 Error Possible Causes and Solutions Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software or when the drive is set to Audio CD play mode (see Chapter 12). [. . . ]