Detailed instructions for use are in the User's Guide.
[. . . ] If your retailer fails to solve your problem, and you need to return it to us, proceed as follows: Pack it carefully, with a note of your name, address, daytime phone number, and what's wrong. If under guarantee, say where and when purchased, include proof of purchase (e. g. They'll give you an estimate for inspection/repair.
cleaning the filter
Check your hands are free from soap, or anything which might leave a taint. [. . . ] in full payment.
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Read the instructions and keep them safe. Remove all packaging, but keep it till you're satisfied the kettle is working.
positioning
Sit the power base on a stable, level surface. Route the cable so it doesn't overhang, and can't be caught or tripped over.
care and maintenance
Switch the kettle off (press the switch up), unplug the power base from the wall socket, and let the kettle cool down fully before cleaning. You may use a little household detergent, but if you do, rinse well to avoid tainting the water. Don't use harsh or abrasive cleaners or solvents.
important safeguards
Follow basic safety precautions, including: 1. Don't put the kettle, power base, cable, or plug in any liquid; don't use the kettle in a bathroom, near water, or outdoors. 2. This kettle must only be used by or under the direct supervision of a responsible adult. 5. Take care when pouring -- pour slowly, and don't over-tilt the kettle. Keep the kettle, power base, and cable away from the edges of worktops and out of reach of children. 7. Route the cable so it doesn't overhang and can't be caught accidentally or tripped over. 8. Unplug the power base when not in use, before repositioning and before cleaning. 9. Check the lid is properly closed before switching the kettle on, otherwise it may not switch off. 10. Check the kettle is properly located on the power base before switching on. 11. Don't switch on unless the kettle is filled at least to the min mark. 14. Keep the kettle, power base, cable, and plug away from sources of heat. 15. Don't use the kettle for any purpose other than heating water. If the power base or cable is damaged, replace the power base, in order to avoid hazard.
filling
warning Keep clear, steam will escape from the lid. Turn the lid knob 1-1. 5cm (1/2") left or right, and pull the lid up and back a bit more than 45 degrees. Check it's closed, or the kettle won't switch off when it boils.
scale
Scale deposits may be white, coloured, or even rusty. [. . . ] Don't tilt the kettle backwards, water might get on to the control area. If this happens, let the kettle dry before use -- sit it somewhere warm for 12 hours. Don't worry -- it's the steam used to switch off automatically, which then condenses and escapes via vents under the kettle. [. . . ]