User manual XEROX DOCUPRINT M750 QUICK REFERENCE GUIDE

[. . . ] 00-SFXM750. book Page 1 Friday, August 18, 2000 1:30 PM Quick Reference Guide 701P31954 DocuPrint M750/M760 00-SFXM750. book Page 2 Friday, August 18, 2000 1:30 PM 00-SFXM750. book Page iii Friday, August 18, 2000 1:30 PM Table of Contents QUICK REFERENC E GUI D E 1. BASIC INFORMATION Basic Information Printer Components and Parts Printer Components Connections Control Panel Printer Components Paper Thickness Dial Print Heads Printer Components 2. HOW TO PRINT How to Print How to Print Printing Banners Printing Cards Printing Envelopes Printing A Single Envelope 2-1 2-2 2-3 2-4 2-5 2-5 1-1 1-1 1-2 1-2 1-2 1-3 1-3 1-3 1-4 Quick Reference Guide iii 00-SFXM750. book Page iv Friday, August 18, 2000 1:30 PM Printing Several Envelopes Printing Iron-On Printing Labels Printing Photographs Printing Transparencies 3. MAINTENANCE Maintaining Your Printer Changing an Ink Cartridge Cleaning and Aligning the Print Head Cleaning the Print Head Changing the Print Head Printing a Test Print 4. [. . . ] Select the DocuPrint M750/M760 icon. 2 3 Select Printer > Properties. Select the Paper/ Output tab and click on the Status button, then select the Maintenance tab. to display the Change window and follow the instructions that display. Printing a Test Print A test print is useful for checking print quality and checking that your printer is functioning normally. 1 Print a test print by pressing and holding the Resume button for more than two seconds. 3. 6 Quick Reference Guide 00-SFXM750. book Page 1 Friday, August 18, 2000 1:30 PM TROUBLESHOOTING Chapter Four 4 TROUBLESHOOTING Troubleshooting This chapter contains the following information: · · · · Error indicators Paper feeding problems Print quality problems Printer problems 4 Quick Reference Guide 4. 1 00-SFXM750. book Page 2 Friday, August 18, 2000 1:30 PM ERROR INDICATORS Error Indicators Symptom All lights blinking DiagnosDiaDiagnosis and/or Solutiongnosis and ors · The print carriage isn't centering properly. Make sure the color ink cartridges are seated properly by pressing the end of each cartridge to snap it into position. To correct a system error unplug the power cord to the printer, then reconnect the power cord. If this doesn't resolve the problem, call the Xerox Customer Support Center. Check paper tray or check the paper path. Green power light is blinking slowly · · · Red resume light is blinking fast 4. 2 Quick Reference Guide 00-SFXM750. book Page 3 Friday, August 18, 2000 1:30 PM ERROR INDICATORS Error Indicators Symptom Red ink light is blinking fast DiagnosDiaDiagnosis and/or Solutiongnosis and ors · · · · The printer is out of ink. Get Xerox brand ink cartridges and change the ink cartridges. Red ink light is blinking slowly · The printer cover is open, close the cover. 4 Quick Reference Guide 4. 3 00-SFXM750. book Page 4 Friday, August 18, 2000 1:30 PM PAPER FEEDING PROBLEMS Paper Feeding Problems Symptom Paper sticks together DiagnosDiaDiagnosis and/or Solutiongnosis and ors · Make sure there isn't too much paper in the tray. Depending on the thickness of your paper, the paper tray can hold up to 150 sheets of paper. Depending on the thickness of your paper, the feeder can hold up to 150 sheets of paper. Make sure that the paper guide is against the left side of the envelopes. There are many different glossy papers available on the market which range in thickness. Xerox recommends using Kodak glossy paper with the M750 and M760 printers for optimum feed performance. · · More than one sheet of paper being fed Paper skews or buckles · · · · Transparencies stick together in the paper exit · · Envelopes skew or fail to feed correctly Problem feeding glossy paper · · 4. 4 Quick Reference Guide 00-SFXM750. book Page 5 Friday, August 18, 2000 1:30 PM PRINT QUALITY PROBLEMS Print Quality Problems Symptom Printed document is blank DiagnosDiaDiagnosis and/or Solutiongnosis and ors · Print a test print by pressing and holding the Resume button for more than two seconds. If the test print is blank try cleaning the print heads up to 3 times using the Clean function found in the Maintenance tab of the printer driver. If the printer has been left without power for more than a few hours remove the print heads and clean with a damp cloth. Use a clean cloth, dampened only with water, to gently clean the nozzles (the copper-colored area on the bottom of the print head). When cleaning the color print heads, wipe the nozzles in only one direction so that the colors do not mix. Try selecting a better print quality mode in the Paper/Output tab, under Print quality. Clean the print head up to 3 times using the Clean function found in the Maintenance tab of the printer driver. If not printing on envelopes, make sure Paper thickness dial on the side of the printer is in the paper position. Note: Do not disconnect the power cord from the wall outlet. · · Light or blurred characters · · · · · 4 · Quick Reference Guide 4. 5 00-SFXM750. book Page 6 Friday, August 18, 2000 1:30 PM PRINT QUALITY PROBLEMS Print Quality Problems Symptom Envelope printing smudges or streaks Printed image is clipped or off the edge of the media DiagnosDiaDiagnosis and/or Solutiongnosis and ors · Make sure the Paper Thickness dial on the right side of the printer is in the envelope position. Change the document margins in the application that you are using to be within the recommended printable area: 3mm Make sure you selected the correct Paper size on the Paper/ Output tab. In the Paper/Output tab, change the Print quality setting to Normal or eXpress quality mode. [. . . ] If not USB, the printer cable type should be IEEE std 1284 - 1994 compliant. Change the ink cartridge. Note: Do not disconnect the power cord from the wall outlet. · · Printed page is partly blank · · · · 4. 11 Quick Reference Guide 00-SFXM750. book Page 12 Friday, August 18, 2000 1:30 PM PRINTER PROBLEMS Printer Problems Symptom Printer prints extra characters, wrong data, or prints incorrect characters DiagnosDiaDiagnosis and/or Solutiongnosis and ors · · The printer cable may be connected improperly. If printer is connected through a switch box or scanner try connecting directly to PC. The parallel cable may not be securely connected to the printer or PC. [. . . ]