Detailed instructions for use are in the User's Guide.
[. . . ] Title SURFboard Cable Modem SB4220 Series User Guide
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Introduction
Introduces your SURFboard cable modem and the controls on the Top and Front Panel and Rear Panel.
Before You Begin
Lists the items needed to install your SURFboard cable modem and describes Precautions, Signing Up for Service, and Computer System Requirements.
Installation and Configuration Overview
Provides an overview and links to cable and configure your SURFboard cable modem, including Setting Up a USB Driver.
Troubleshooting
Provides suggestions to fix common problems.
Contact Us
Provides contact information.
Frequently Asked Questions
Provides answers to common questions about the SURFboard cable modem. Next page
SURFboard Cable Modem
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WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. [. . . ] A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed.
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Be sure "Install the software automatically" is selected. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the window at bottom left is displayed. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive.
When you finish setting up the USB driver, you can continue with "Configuring TCP/IP" on page 22. Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same. .
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP
The SURFboard cable modem contains all required software. You do not need to configure the cable modem, but you must be sure that your computer is configured for TCP/IP (a protocol for communication between computers). Perform one of:
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"Configuring TCP/IP in Windows 95, 98, or Me" on page 23 "Configuring TCP/IP in Windows 2000 or XP" on page 26 Follow the instructions in your Macintosh or UNIX user manual
After configuring TCP/IP, perform one of the following to verify the IP address: "Verifying the IP Address in Windows 95, 98, or Me" on page 30 "Verifying the IP Address in Windows 2000 or XP" on page 31 Follow the instructions in your Macintosh or UNIX user manual
Your cable service provider may provide additional instructions to set up your computer.
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP in Windows 95, 98, or Me
The following instructions are for Windows 95, 98 and Me. For Windows 2000 or XP, see "Configuring TCP/IP in Windows 2000 or XP" on page 26. For a Macintosh or UNIX system, refer to your user guide.
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On the Windows Desktop, click Start. If TCP/IP is displayed in the list of network components, it is installed and you can skip to step 10. Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same.
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP in Windows 95, 98, or Me, continued
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Click Add. Double-click the Protocol option on Select Network Component Type window. Click Microsoft in the Manufacturers section and click TCP/IP in the Network Protocol section of Select Network Protocol window. Click OK.
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP in Windows 95, 98, or Me, continued
10 Click TCP/IP on the Network window. If there is more than one TCP/IP entry, choose
the one for the Ethernet card or USB port connected to the cable modem.
11 Click Properties. 16 Click OK when prompted to restart your computer and click OK again.
When you complete TCP/IP configuration, go to "Verifying the IP Address in Windows 95, 98, or Me" on page 30.
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP in Windows 2000 or XP
The following instructions are for Windows 2000 or XP. For Windows 95, 98, or Me, see "Configuring TCP/IP in Windows 95, 98, or Me" on page 23. For a Macintosh or UNIX system, refer to your user guide.
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On the Windows Desktop, click Start. Double-click the Network and Dial-up Connections icon on the Control Panel window. On the Network and Dial-up Connections window, click Local Area Connection number. The Local Area Connection number Status window is displayed.
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SURFboard Cable Modem SB4220 Series User Guide
Introduction
Before You Begin
Installation & Configuration
Troubleshooting
FAQ
Glossary
License
Configuring TCP/IP in Windows 2000 or XP, continued
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Click Properties. [. . . ] Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its 3rd party licensors retain the ownership of the Software.
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SURFboard Cable Modem SB4220 Series User Guide
You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. [. . . ]